Terms & Conditions

1. Definitions

Project: the project for which we are engaged.
Services: the services we agree to provide you under the Agreement.
Agreement: these Terms, together with any Engagement Letter.
UK GDPR: the UK General Data Protection Regulation and the Data Protection Act 2018.

You appoint us as planning and development consultants to provide the Services.
Where there is a conflict between these Terms and an Engagement Letter, the Engagement Letter prevails.
We may accept oral or written instructions from you or anyone reasonably believed to be acting on your behalf.
These Terms supersede all previous versions.

The Agreement may only be varied in writing by one of our Directors.

Our fees are as agreed in the Engagement Letter, based on hourly rates or fixed fees.
Disbursements and third-party charges (e.g. planning fees) will be payable by you.
VAT is payable in addition to our fees.
Invoices are due within 30 days. We may charge interest on late payments at 8% above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998.
We may suspend work if invoices remain unpaid.

You may cancel your instructions by written notice. We will invoice for work done up to cancellation.
We may terminate the Agreement with reasonable notice or immediately in the event of conflict of interest or other circumstances outside our control.

We will provide our Services with reasonable skill and care.
We do not guarantee that planning permissions or third-party approvals will be granted.
You remain responsible for:
- Paying planning application fees, pre-application fees, Community Infrastructure Levy (CIL) and related charges.
- Submitting CIL forms and notices (except the Additional Information Requirement form, which we may complete).
Our performance depends on you providing timely information, decisions and approvals.

Our liability is limited to the greater of (a) the total fees paid to us in respect of the Services, or (b) the amount recoverable under our professional indemnity insurance.
We exclude liability for indirect or consequential losses (e.g. loss of profit, goodwill, opportunity, or data).
Nothing in these Terms limits liability for death or personal injury caused by negligence, or any liability that cannot be excluded by law.
Claims must be brought within 6 years of completion of the Services.

We retain ownership of all intellectual property created in the course of the Services. You are licensed to use it only for the Project.
Information exchanged between us will remain confidential, unless disclosure is required by law or necessary for delivering the Services.

We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
We will only process your data:
- To provide Services;
- To comply with legal obligations; or
- Where necessary for our legitimate interests.
Data may be shared with professional advisers, regulators, or service providers, including those outside the UK. Where transferred outside the UK, appropriate safeguards will be applied.
We retain data for as long as necessary for legal and professional purposes. Details are set out in our Privacy Policy.

We are not liable for delays or failure to perform caused by events beyond our control.
No third party has rights under these Terms (Contracts (Rights of Third Parties) Act 1999).

We operate a Complaints Handling Procedure, available on request.
Files are stored for up to 6 years after the Project ends, after which they may be securely destroyed.

These Terms are governed by English law and disputes shall be subject to the exclusive jurisdiction of the English courts.